Frequently Asked
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Our team responds to every enquiry from a real trade background — no bots, no scripts.
Contact UsEvery new account is reviewed by our team before it can post listings or place bids on the marketplace. This keeps the platform free of unverified or fake accounts.
Yes. You can create an account, post requirements or offers, and browse the marketplace for free. Paid plans unlock additional features for businesses that want more visibility and tools as they scale.
A Trading Company buys and sells on its own behalf and can post both requirements and offers. A Broker connects buyers and sellers without owning the goods themselves, and earns through tracked introductions.
A Mandate represents a buyer or seller within a larger transaction chain, often across multiple intermediaries. Mandates operate under transparent, agreed commission terms — typically formalized through an NCNDA/IMFPA — so every party's role and fee is clear from the outset.
International trade can't move forward on a vague enquiry. Complete requirements — product specification, quantity, destination, target price, and payment terms — let us match you with genuine, serious counterparties and avoid wasting your time on offers that won't actually work.
Depending on the transaction, this typically includes a Soft or Full Corporate Offer (SCO/FCO), an Irrevocable Corporate Purchase Order (ICPO), an NCNDA/IMFPA where intermediaries are involved, and a Sales and Purchase Agreement (SPA), followed by the agreed payment instrument (LC, SBLC, or DLC).
Training and consultancy on import-export procedures, documentation, payment instruments, and compliance is shown in the platform and is coming soon. You can register interest now and we'll notify you when it's available.
Once both sides accept terms, the deal moves into a structured tracking flow so both parties can see exactly where things stand, from agreement to completion.